At Art & Craft with Pratima, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Identification: Name, email address, phone number, and shipping address provided during course enrollment or product purchase.
Payment Information: While we do not store credit card numbers on our servers, our third-party payment gateways (e.g., Razorpay, UPI) collect necessary billing details to process transactions.
Student Portfolios: Photos or videos of artwork created by students during our classes (used for progress tracking or promotional purposes with consent).
Technical Data: IP addresses, browser types, and cookies to improve website functionality and user experience.
2. How We Use Your Information
We use the collected information in the following ways:
To Fulfill Orders: To process, ship, and deliver your art and craft products.
Institutional Communication: To send updates regarding class schedules, workshop timings, or curriculum changes.
Marketing: To share newsletters, new product launches, or seasonal discounts (you can opt-out at any time).
Customer Support: To respond to your inquiries or resolve issues regarding your purchases.
3. Data Protection & Security
We implement a variety of security measures to maintain the safety of your personal information.
We use secure servers and encrypted connections for sensitive data.
Access to your personal data is restricted to authorized personnel who need the information to perform a specific job (e.g., billing or shipping).
4. Third-Party Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., courier companies like BlueDart/Delhivery).
Legal Compliance: When required by law to comply with legal processes or protect our rights.
5. Cookies and Web Beacons
Like any other website, Art & Craft with Pratima uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content.
6. Image and Artwork Consent
For our institutional students:
We may photograph or film students’ artwork for use on our social media or website gallery.
If you (or a parent/guardian) prefer that your/your child’s work or likeness not be shared publicly, please notify us in writing at the time of enrollment.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request correction of any incorrect information.
Request deletion of your account and personal data (subject to legal or contractual obligations).
8. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:
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You can revoke your consent any time using the Revoke consent button.
